Privacy Policy

This privacy policy explains how Next2IT Ltd (“we”, “us”, “our”) collects, uses and protects personal data when you visit our website, contact us, or use our services. We are committed to handling your data responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Next2IT Ltd is the data controller for the personal data described in this policy. You can reach us by post at 6 Marconi Gate, Staffordshire Technology Park, Stafford, ST18 0FZ, by phone on +44 330 133 2202, or by email at [email protected].

What data we collect

• Contact details you provide: such as your name, email address, phone number and the organisation you represent when you complete our contact form or get in touch with us.
• Enquiry content: the information you choose to share about your requirements when you contact us.
• Technical data: limited information collected automatically when you browse our site, such as your IP address, browser type and pages visited, used to keep the site secure and understand how it is used.
• Service data: where you are a client, information we need to deliver and support the services you have engaged us for.

How we use your data

• To respond to your enquiries and provide the information you request.
• To deliver, manage and support the services you have engaged us for.
• To operate, secure and improve our website.
• To meet our legal, regulatory and contractual obligations.
• To send relevant information about our services where we have a lawful basis to do so. You can opt out of marketing communications at any time.

Lawful bases

We process personal data on the basis of your consent, the performance of a contract with you, our legitimate interests in running and promoting our business responsibly, and our need to comply with legal obligations.

Sharing your data

We do not sell your personal data. We may share it with trusted service providers who help us operate our business, such as email and hosting providers, under appropriate contractual safeguards, and with authorities where we are legally required to do so. Any providers located outside the UK are subject to appropriate safeguards for international transfers.

How long we keep it

We retain personal data only for as long as necessary for the purposes set out in this policy, to satisfy legal and regulatory requirements, or to resolve disputes. When data is no longer needed, we securely delete or anonymise it.

Keeping your data secure

Security is central to what we do. We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

Your rights

Under UK data protection law you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to erase your data in certain circumstances.
• Object to or restrict our processing of your data.
• Request portability of your data where applicable.
• Withdraw consent at any time where we rely on it.

To exercise any of these rights, email us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk.

Cookies

Our website uses only the cookies and similar technologies necessary to operate the site securely and understand how it is used. We do not use intrusive third-party advertising trackers.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact us

If you have any questions about this policy or how we handle your data, please email [email protected] or call +44 330 133 2202.